Frequently Asked Questions
Everything you need to know about your Saint + Vale experience.
How long does shipping take?
We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that sale items and intimate apparel are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our 'Fit Notes' section.
Are your materials sustainably sourced?
At Saint + Vale, we prioritize ethical production. We partner with manufacturers who utilize organic cotton, recycled polyester, and low-impact dyes to minimize our environmental footprint.
Can I modify or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Afterpay.